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Cancellation Policy
Cancellations when 24 hours notice provided - Full Refund Cancellations when less than 24 hours notice is provided - No Refund ​If your cancelled time slot is re booked by another client you may receive a full refund. I cannot accept any responsibility for losses or costs incurred for a cancellation of your booking. If rescheduling due to illness, please ensure you are symptom free for 48 hours before making a new booking. If I have to cancel your appointment for any reason other than a government lock downs you will receive a full refund and 10% off your next booking when less then 24 hours notice is given. Please allow up to 10 working days for refund bank processing.
Contact Details
Phenix Salon Suites, Snow Hill Queensway, Birmingham, UK
+447383562775
hello@mmmbirmingham.com