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Cancellation Policy

Clients may be asked for a deposit of 50% of total cost of booking. If you would rather pay the deposit by secure payment link please contact me to arrange prior to booking, Cancellations when 24 hours notice provided - Full Refund Reschedule when 24 hours notice provided - Deposit Transfer To New Booking Cancellations / Reschedules when less than 24 hours notice provided - No Refund & No Deposit Transfer Cancellations On My Arrival - No Refund & No Deposit Transfer ​If your cancelled time slot is re booked by another client you may receive a full refund. I cannot accept any responsibility for losses or costs incurred should government lockdowns force a cancellation of your booking. Because curve balls work both ways, If I have to cancel your appointment for any reason other than a government lock downs or inadequate parking / space in venue for the table, you will receive a full refund and 50% off your next booking. Please allow up to 10 working days for refund bank processing. ​ Waiting Time: Should I not be able to access your venue or get no response from you when I arrive I will attempt to make contact for 15 minutes in total, after this time I will have to assume you have cancelled your booking and respectfully refer you to the cancellation policy and charges. ​ Parking: Some city center hotels / venues offer no onsite parking, if there is no adequate parking close to the venue I reserve the right to decline any booking and of course offer a full refund. Thank you.

Contact Details

• 146 Hagley Road, Birmingham, UK

  07383562775

  hello@mmmbirmingham.com